FREE SHIPPING + RETURN

 

FREE SHIPPING EVERY DAY

Shipping Cost:

DOMESTIC 

Country

Shipping Method

Cost

United States

First-Class

Free

Global Express (2-3 Days)

$65

 INTERNATIONAL

Country

Shipping Method

Cost

Rest of the World

International Shipping

$65

 

Availability:

Ships to United States and worldwide. Additional cost may apply for other countries other than U.S.A.

Ship Time:

All purchased item will be shipped in 1-3 business days if no engraving is needed.  Exclude weekends and holidays. Ship with tracking number.

Custom engraving and made-to order jewelry may take up to 4 business days to ship.

 

Estimated Arrival:

3-6 business days (to USA) on most item, unless specified.

1-3 weeks (international).

 

RETURN POLICY

LIFETIME WARRANTY POLICY

 

FREE Returns for United States and International orders

 

If you are not happy with your purchase, we do not want you to pay for your return. We will email you a pre-paid return label once we receive your request for return through our Return Portal here.

  

 

If you pass our "30-Day for Full Refund", you are no longer qualify for a full refund, but can only do an exchange for the same order. Please Click here to read our Lifetime Warranty in details.

 

30-Day for Full Refund

 

If you are not satisfied for whatever reason, please return our jewelry back to us within 30 days of receipt of your shipment for a full refund. No question ask. :)

 

 

Tungsten/Titanium Lifetime Warranty

 

Tungsten/Titanium Lifetime Warranty Plans covers all inspections, defects in materials, design, damage to the ring, workmanship, resizing, or should your ring ever become damaged in any way, simply ship your ring back to us. Engraving do not void the warranty, therefore, custom engraving is also covered with our Lifetime Warranty claim. Proof of purchase and original certificate are required for warranty to be valid.

 

 

How do I return?

 

Click here to enter our "RETURN PORTAL" to start your return. Follow the screen instructions and select the items you want to return. You will get a confirmation email with shipping guidelines and our pre-paid return label.

 

 

Diamond Lifetime Warranty

 

Lifetime Warranty Plans for all diamond jewelry covers all inspections, defects in materials, workmanship, repairs and services to the jewelry. This includes parts and labor necessary to fix problems which have occurred during normal usage of the jewelry, consistent with the conditions for which it was designed. Plan include resizing or re-shanking of rings, repair of worn or broken prongs. Minor scratches that occur from normal wear will also be removed in the process. Proof of purchase and original certificate are required for warranty to be valid.

 

 

How soon will I get my refund?

 

Once your return is received and inspected by our specialist, refunds are issued back to the original form of payment used to purchase the item. Please note, depending on your financial institution it may take an additional 2-10 business days for the credit to post to your account. We will send you an email to notify you that your refunds are issued.

 

 

What is not cover in our Diamond Lifetime Warranty Plan?

 

Our Lifetime Diamond Commitment does not cover loss of diamonds, theft, mysterious disappearance, loss or damage other than that incurred in normal wear.

 

Is there any restocking fees?

 

No! Here, at TIMELESS FATE LLC, we want to make sure you got nothing to lose for doing business with us. So, to show our gratitude we will cover all fees associated with shipping, returns, exchanges, and restocking fees. May your online shopping be stress free.